I am signed in but see the welcome screen
- 01
Open /dashboard or /start directly; check whether your signed-in account is shown.
- 02
Use one browser session and verify your AGRAVIUM account rather than making another.
- 03
Try refreshing once. If the session is not recognized, sign out and back in through the official site.
- 04
Report the page URL and what you saw if the header or landing view remains wrong.
My farm permissions disappeared
- 01
Open My World to confirm your current farm’s reported state.
- 02
Review Start / Play for any incomplete claim or player-pairing mission.
- 03
Rejoin only the world that owns your farm when appropriate.
- 04
If you were the assigned operator but cannot manage the farm, file a support request. Do not recreate the farm.
My Garage vehicle is missing or stuck
- 01
Check the current Garage status and the exact vehicle name/asset.
- 02
Confirm whether it says Storing, Stored, Returning, Back on farm or Checking vehicle.
- 03
Do not repeat a pending storage or return request.
- 04
Check the correct farm and world, then report the vehicle, server and last confirmed action to Support.
A display label or delayed website update is not proof that an FS25 machine was duplicated or lost.
A balance or contract does not update
- 01
Look for pending, awaiting game confirmation, review or dispute status.
- 02
Check transaction history or contract timeline before issuing another request.
- 03
Confirm you have selected the correct company.
- 04
Use Support with the visible record ID and time if the status fails to resolve.
I cannot connect to FS25
- Check current server selection and availability on Start / Play.
- Verify your game version and required compatible mods.
- Do not download a random Core build from someone else.
- If the world is under maintenance or awaiting activation, follow status updates in Discord.